Phoenix First Restorations: From 12 Qualified Leads a Month to 83 Real Ones

Phoenix First Restorations doesn’t get insurance referrals, so every emergency job comes from direct marketing. And with one call worth $2,500 to $50,000 in repair work, a wasted lead costs real money.
Phoenix First Restorations technician inspecting mould damage
Phoenix First Restorations
83

leads generated in a month

up from 12-15 before GrowME

214

conversions in Q1-Q2 2026

Jan 1 to Jun 30, 2026

52.6%

Absolute Top of Page Rate

#1 for Water Damage Restoration

Industry · Emergency and fire/water damage restoration

Market · Calgary and surrounding areas

Services · Google Search Ads, Conversion Tracking, Website Design

Engagement · Ongoing since November 2025

The GrowMEthod

Rebuilding the Account, and the Website Behind It

Phoenix came to GrowME with a Google Ads account another agency had been running, pointed at a single landing page. GrowME rebuilt the account from the ground up and fixed the broken measurement underneath it. The design and SEO teams built Phoenix a full website to launch behind the new campaign, replacing the landing page they’d started with.

01

Account Rebuild

Segmented campaigns replacing traffic-at-all-costs setup.

02

Verified Tracking

Third-party call tracking behind every conversion.

03

New Website

Full site built to replace the single landing page.

Starting Conditions

Niche / Market

Emergency and fire/water damage restoration, family-owned since 2002

Target GEO

Calgary and surrounding areas

Existing Lead Channels

Direct marketing only, not eligible for insurance preferred vendor referrals

Existing Lead Volume

Roughly 40 leads/month, only 12-15 truly qualified

Case Value

$2,500 to $50,000 per job

Existing Ad Management

Managed by a prior agency, later audited by GrowME

Existing Ad Spend

Roughly $10,000/month

Website

Single landing page at launch

The Challenge

$100.64

top bid on Phoenix's core keyword

Water damage restoration is one of the most expensive keyword categories in local services. Every restoration company is bidding for the same small pool of high-intent searches, and outside the top ad position, the click goes to a competitor.

 

GrowME’s research confirmed it going in: the top bid on Phoenix’s core keyword was $100.64, with nearly every rival chasing the same moderate-volume terms. Fewer real auction openings than most industries, and the account’s early weeks showed exactly that.

Phoenix First Restorations water damage with collapsed ceiling

The Strategy

Phoenix First Restorations Google Ads team meeting

01 Team

A Dedicated Ads Pod, Plus a New Site

GrowME put a dedicated Ads Specialist on the account, backed by a developer for conversion tracking. The design and SEO teams built Phoenix a brand new website in parallel, live the day the new campaign launched, replacing the single landing page the account had been running on.

02 Audit

An Audit Before Anything Else

GrowME audited the account before touching it. It was built to chase traffic, not business: wasteful defaults left on and almost no negative keywords filtering spend.

 

The dashboard looked healthy. Phoenix’s phones didn’t agree. Calls ran through a Google Forwarded Number, so real leads and wrong numbers were indistinguishable, and every conversion carried a flat $1,000 value.

 

We flagged a proof gap. GrowME added third-party call tracking and let the old campaign run for two weeks: 10 conversions, $1,802 spent, a reported $180 per lead. Only 3 calls were real. True cost per lead: $600. GrowME paused everything and rebuilt from scratch.

The Proof Gap

10

reported call conversions

3

were real calls

$180

reported cost per lead

$600

true cost per lead

Phoenix First Restorations technician repairing water-damaged ceiling

03 Structure

Rebuild on GrowME's Core Account Structure

GrowME rebuilt the account on its core structure: campaigns split by service line, ad groups built around tight keyword clusters for stronger relevance and Quality Score. Every keyword earned its place against Phoenix’s real business goals, with no broad-match guesswork.

04 Measurement

Fix Measurement Before Optimizing Anything Else

Measurement came before optimization. Third-party call tracking replaced the Google Forwarded Number, so every reported conversion ties back to a verifiable lead.

Phoenix First Restorations call tracking data on a laptop
Phoenix First Restorations bid strategy presentation

05 Bidding

A Bid Strategy Built for a Scarce, Expensive Auction

Position is everything when the top bid is $100 a click. GrowME set the maximum bid by hand and tied it to a target CPA, buying auction position with a real conversion signal behind every dollar.

06 Keywords

An Exhaustive Keyword Build

The whole market was bidding on the same handful of terms. GrowME went where they weren’t, building a keyword list deep enough to catch high-intent searches the competition had left uncovered.

Phoenix First Restorations Google Ads keyword research
Results

Results: Google Search

1.98K

clicks

57.4K

impressions

$54.9K

spend

214

conversions

Results

Results: Search Auction Position

#1 Absolute Top of Page Rate among every competitor bidding on Phoenix’s core service, Water Damage Restoration, at 52.6% against the next-closest competitor’s 35.3%, earned on a conversion-based bid strategy in one of the market’s toughest local auctions.

Absolute Top of Page Rate

Phoenix First Restorations 52.6%
Next-closest competitor 35.3%
About the Author

Abas Omar

Ads Team Lead, GrowME Marketing

Abas leads GrowME’s paid ads team, bringing years of hands-on experience in paid media strategy and optimization across Google Ads, Meta, TikTok, DV360, and more. He specializes in building campaign structures that hold up under real-world budget and competitive pressure, turning raw ad spend into verified, trackable business outcomes for GrowME’s clients.

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